Wednesday, September 13
Cocktail Reception: 5:00 pm – 8:00 pm
Azure Rooftop Lounge
Thursday, September 14
Breakfast: 8:00 am
Alex Theater / Art Gallery
OX Workshop Emcee
Thomas Balla
Customer Experience Specialist – Vantage Agora (Beachwood, OH)
Opening Keynote: 9:00 am (Alex Theater)
Karen Hough
Founder & CEO – ImprovEdge (Powell, OH)
Track 1: 10:00 am (Post Room)
Exploring the Stages of Organizational Maturity
Angela Ford, Continuous Improvement Director – IIAT (Austin, TX)
Track 1: 11:00 am (Post Room)
Navigating the Stages of Organizational Maturity
Lauri Dugan, EVP – RBServices & RISCOM (Shreveport, LA)
Track 2: 10:00 am (Alex Theater)
Independent Contractor vs. Employee
Jonathan Hyman, Partner – Meyers Roman (Cleveland, OH)
Track 2: 11:00 am (Alex Theater)
Using Technology to Ensure Compliance
Renee Paul, Account Executive – Paul Hanson Partners/Biz Choice Ins (Napa, CA)
Lunch: 12:00 pm
Euclid Quarter Rotunda
Track 1: 1:30 pm (Alex Theater)
Today’s Workforce Challenges as Boomers Retire
James Robey PhD, Director of Regional Economic Planning – W.E. Upjohn Institute for Employment Research (Kalamazoo, MI)
Track 1: 2:30 pm (Alex Theater)
Re-Imagining Your Workforce
J. Sherman Henderson III, CMSO – Vantage Agora (Beachwood, OH)
Track 2: 1:30 pm (Post Room)
Managing Data
Paul Haber, IT Consultant / VP Information Technology – Cleveland Heart Labs (Cleveland, OH)
Track 2: 2:30 pm (Post Room)
Automating Business Decisions With BOS
Co-Presenting:
Samantha Clark, Safety Administration Manager – XPO Logistics/Intermodal (Charlotte, NC)
Arvind Gopalakrishnan, VP Technical Sales – Vantage Agora (Beachwood, OH)
Keynote: 3:30 pm (Alex Theater)
Understanding the New Cyber Security Landscape
Jonathan Hyman, Partner – Meyers Roman (Cleveland, OH)
Closing Remarks: 4:15 pm (Alex Theater)
Carlos Fuentes
SVP Customer Experience & Marketing – Vantage Agora (Beachwood, OH)
Dinner: 6:30 pm
House of Blues
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